Purpose of This Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you opt in or interact via SMS messaging.

  1. What Personal Information We Collect

    We collect personal information you voluntarily provide, such as your name and phone number, when you opt in or request SMS communications.

  2. How We Use Your Personal Information

    We use this information to send the SMS messages you have consented to receive—such as appointment confirmations, scheduling updates, reminders, or service notifications.

  3. Consent Disclosure

    By opting in to receive SMS from us, you are giving express written consent to receive messages such as:

    • Appointment reminders
    • Estimates or confirmations
    • Service updates or alerts

    These may include both conversational (two-way) and informational (one-way) messages, depending on your selection.

  4. SMS Consent Protection

    SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances, and will not be used for marketing purposes beyond the agreed use.

  5. Messaging Disclosures

    • Reply STOP to opt‑out of SMS communications at any time.
    • Reply HELP for assistance or support.
    • Message & data rates may apply.
    • Messaging frequency may vary based on the type and purpose of communication.

  6. Opt‑Out Handling

    If you reply “STOP,” we will immediately and permanently stop sending SMS messages to your number. You can re‑opt in only by contacting us anew.

  7. Privacy Rights

    You retain the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

  8. Access to This Policy

    This Privacy Policy is prominently accessible—link included on our web forms, site footer, and within our SMS messages when appropriate.